Privacy policy
Last updated: October 2, 2026
Pro Polish operates this store and website to provide you with a straightforward, reliable shopping experience. Our store is powered by Shopify, which provides the platform and technology that enables us to sell our products to you.
This policy explains how we collect, use, and share your personal information when you visit our website, place an order, or communicate with us. By using our website and services, you agree to the practices described here.
Personal Information We Collect
Personal information means details that identify you or can be reasonably linked back to you. It does not include anonymous or de identified data. Depending on how you interact with our store, we may collect:
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Contact details including your name, shipping address, billing address, phone number, and email address.
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Financial information including payment card numbers, payment methods, transaction details, and purchase confirmations.
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Account information including your username, password, security questions, and saved account preferences.
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Transaction history including the items you view, add to your cart, save to a wishlist, buy, return, or exchange.
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Communications including any messages, photos, or details you provide when contacting our customer support team.
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Device and usage details including your IP address, browser type, device information, network details, and how you browse our store.
Where We Collect Your Information
We collect personal information directly from you when you create an account, purchase products, or reach out to us. We also collect information automatically through cookies and device tracking when you navigate our site. Additionally, we receive information from service providers who support our store operations and from our business partners.
How We Use Your Information
We use your personal details to provide our products and support our daily operations:
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Providing and improving services: We use your details to process payments, pack and ship orders, handle returns, manage your account, remember your shopping preferences, and recommend products.
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Marketing and advertising: We use your information to send promotional updates by email or text message and to show you relevant online ads based on items you viewed or purchased.
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Security and fraud prevention: We use your details to verify accounts, confirm secure payments, investigate suspicious or unauthorized activity, and keep our platform secure. Please keep your account password safe and never share it with anyone.
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Customer support: We use your details to answer questions, resolve order issues, and provide helpful service.
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Legal compliance: We use your information to comply with applicable laws, respond to lawful requests from authorities, or enforce our store policies.
How We Share Your Information
We only share personal information with third parties when necessary to run our business or comply with the law:
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With Shopify and our service partners who help us manage IT systems, process payments, analyze traffic, store data, and ship orders.
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With advertising and marketing partners to show you products that fit your interests.
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With third parties when you direct or consent to the sharing, such as through social media tools or external logins.
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With affiliated business entities within our group.
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In connection with legal proceedings, court orders, subpoenas, business transfers, or to protect the safety and rights of our customers and store.
Our Relationship With Shopify
Our store is hosted by Shopify. Shopify collects and processes information about your activity to help us run and improve our shop. This information may be sent to and stored on Shopify servers located outside your home country. Shopify also uses information collected across different stores on its platform to provide enhanced features and fraud protection. For those enhanced features, Shopify is responsible for how your information is handled. You can learn more about how Shopify manages personal information by reviewing the Shopify Consumer Privacy Policy, or manage your data choices through the Shopify Privacy Portal at privacy.shopify.com.
Third Party Links and Platforms
Our website may include links to outside websites or services that we do not operate. We do not control and are not responsible for the privacy practices, policies, or content of those external sites. Any information you post on public spaces or third party social networks can be seen by others. We encourage you to review the privacy notices of any outside sites you visit.
Children and Minors
Our website is not designed for children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can remove it. We do not knowingly sell or share personal information from individuals under 16 years of age.
Security and Data Retention
No online transmission or storage system is completely secure, and we cannot guarantee absolute security for data sent to us over the internet. Please avoid sending sensitive personal details through unsecured channels. We keep your personal information only as long as needed to run your account, fulfill orders, resolve disputes, comply with legal requirements, and satisfy our business agreements.
Your Rights and Choices
Depending on where you live, you may have specific rights regarding your personal information, including:
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The right to request access to the personal data we hold about you.
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The right to request that we delete your personal data.
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The right to ask us to correct inaccurate or outdated information.
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The right to obtain a copy of your personal details or have them transferred to another party.
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The right to opt out of the sale or sharing of your information for targeted advertising.
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If your browser sends a Global Privacy Control signal, we recognize that signal as a valid request to opt out for that specific browser and device, as well as for your linked Shopify account when available. We do not respond to other Do Not Track signals.
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You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of our emails. We will still send you essential messages regarding your orders and account.
To exercise your privacy rights, please reach out to us at support@shoppropolish.com. We will never discriminate against you for exercising your rights. We may verify your identity before completing your request. You may also authorize an agent to submit a request on your behalf by providing written proof of authorization.
Complaints
If you have concerns about how we handle your personal data, please reach out to us so we can address them. Depending on your location, you may also have the right to file an appeal with us or submit a complaint to your local data protection authority.
International Transfers
Your personal details may be transferred, stored, and processed in locations outside your home country. When personal information is transferred outside the European Economic Area or the United Kingdom, we rely on established transfer protections, such as Standard Contractual Clauses approved by relevant governing bodies, unless the receiving country has already been recognized as providing adequate data protection.
Changes to This Policy
We may update this Privacy Policy from time to time to match updates in our practices, services, or legal obligations. We will post any revised version on this page and update the date at the top.
Contact Us
If you have questions about our Privacy Policy, please reach out to us:
Email: support@shoppropolish.com
Phone: (302) 228-0069
Address: 207 W Maryland Ave #6, Somers Point, New Jersey 08244, United States
Email: support@shoppropolish.com
Phone: (302) 228-0069
Address: 207 W Maryland Ave #6, Somers Point, New Jersey 08244, United States